Name: Simon Clague
From: Laxey, Isle of Man
Date of Birth: 05/06/87
Nationality: Manx
Tel mobile: 07624 239365
E-mail Address: simon@simonclague.co.uk
Personal Statement
I am a recent graduate from the University of Chester currently residing in the Isle of Man. I graduated university with a 2:1 honours degree in Computer Science and am currently finishing my Masters of Science - Information Systems dissertation for which I am predicted a Merit.
I have undertaken related work experience in various companies such as The Edelweiss hotel, CoreRFID and the Manx Electricity Authority, all of which were ICT related roles which helped me to greatly further my skills in this sector.
During my latest placement at I had a variety of job roles in relation to networking, user support and hardware/software management which helped me greatly broaden my knowledge in a variety of areas and helped me learn more about working in a team to achieve overall goals.
University has given me a very broad skill set for which I can utilise in almost any IT related job. Although my work experience is mostly based in the user support area I would still be extremely interested in continuing web design related work which is a strong interest of mine.
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Education and Qualifications
2007 - 2011 University of Chester
(Msc) Masters of Science: Information Systems
Research methods 1
Research methods 2
Information systems management and Strategy
Usability and interactive systems
Comparative methodologies for system design
E-business fulfilment and logistics
Dissertation (Currently completing via distance-learning)
(Bsc) Bachelor of Science: Computer Science (2:1 Upper second class degree)
Final year modules:
Modern Database Management Systems
Advanced Programming
Managing a Web Based Environment
Digital Media and Mobile devices
Undergraduate Dissertation
2004 - 2007 Isle of Man College
(NDITN) National Diploma for ICT networking practitioners – Distinction/Distinction/Merit
(FDITN) First Diploma for ICT networking practitioners – Merit
1997 - 2003 Ramsey Grammar School
(GCSES) 10 GCSES Grade B-C including English, Maths and Science
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Work Experience
Sept 2011 / Present - AIB International: IT Operations Technician (Temp Placement)
Overview: I work in a team of 3 people as frontline support for 50+ members of staff while being incharge of mission critical systems for daily operation. This is in the form of the Linux Bash Terminal in a command line interface which gives access to all essential files, stored procedures and directories on key servers within the banks network infrastructure. Support I provide includes both hardware and software assistance in a team and is part of an operational nature.
Duties: I am provided admin rights for deleting/adding/modifying users and groups in active directory and on a daily basis I run/modify SQL scripts and tables for banking report usage. I use a wide variety of user support software such as: Radmin, LanDesk, Commvault, MySQL, Mitel, Redbox, Symantec backup and Storlife. I also monitor/modify/test servers hosting CCTV, VOIP, Documents, Software and backups. I deal with the vast diversity of users requests using remote control software or physically work on the hardware for machines depending on the work required.
Sept 2010 / Sept 2011 – Edelweiss Hotel: User support/Web Design (Part-time Work)
Overview: While in my final year of university I worked throughout the year providing comprehensive user support and assistance to hotel IT infrastructure and staff. I assisted in monitoring/updating/modifying server and various computer content remotely. I also created the website edelweiss.co.im following analysis and design techniques learned at university while keeping to user requirement guidelines.
Duties: Remote assistance was given to various desktop/laptop computers if any issues arose or work needed to be carried out on them such as software installations or modifications. I also ensured that on site backups were correctly scheduled and carried out. I was additionally contracted to design an ASPX website with database and other administrator functions and update/modify it via the hosted web server when requested.
Jun 2009 / Sept 2009 – Manx Electricity Authority: User support (Summer Work)
Overview: During my summer placement at the M.E.A I was part of an ICT support team which would deal with user support issues relating mostly to computer hardware and some software. I also assisted in the design of software and management of files on servers.
Duties: This role would consist of dealing with a variety of tasks which followed a more “hands-on” approach which would involve installing new pc components and solving internal hardware issues. I also utilised my knowledge of java and C# to help assist in the creation of scripts which could be used for daily operations in the IT department for file processing.
May 2009 / July 2009 – CoreRFID: Web Design (University Placement)
Overview: During my university work placement at CoreRFID it was my role to work in a small team to update/modify/deploy and test new web solutions for the business. Coding and design techniques were used to provide robust, error free and fully accessible content which met all industry standard requirements. During this job we were given a set plan of what to produce and work within a team to create and test it effectively.
Duties: Changes would be made the coding and design for their main website and various software applications on PDAs. Changes would then be thoroughly tested offline before being uploaded to the live site. There was strong usage of visual studio to help cater for both of these requirements.
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Key Skills
- Proficient in the use of Java, SQL, HTML, CSS and C#.
- Strong knowledge on the use of Microsoft visual studio, SQL management studio, Microsoft expression web and Adobe flash
professional specialist packages.
- Able to work both in a team and independently effectively.
- Dedicated to reaching a goal within a set time frame.
- I am a highly dependable person who has always been considered courteous and pleasant to work with by all employers.
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Interests and Activities
My main interests are in the computing world and following the development and creation of new technological advances in society.
This academic year I represented the university in rowing for which I competed in a small team of four and won the Novice 4’s category at the Chester Regatta and the Intermediate 4’s category at Northwich Regatta race.
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Referees
Please contract me directly for any referee addresses or contact numbers.
